RSA ID Plus Documentation. RSA SecurID Software Token 2.8.0 for Android Release Notes. 4 months ago. Originally Published: 2018-01-25. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the …This article provides the steps on what to do to decrypt the RSA SecurID token seed media from CD/DVD and then import the token seed records into your Authentication Manager primary server so they can be assigned to users. Included in this video are steps to use the Add Pack option if you have received more than one pack of …Dec 4, 2022. RSA SecurID Authenticator 6.1.1 for Windows Administrator's Guide. Aug 24, 2022. RSA SecurID Authenticator 6.1.1 for Windows Release Notes. Aug 19, 2022. RSA SecurID Authenticator 6.0.1 for Windows Release Notes. Jun 29, 2022. RSA SecurID Authenticator 6.x for Windows Provisioning Guide. Jun 29, 2022.The RSA SecurID token is a mechanism to perform two-factor authentication of the parties. It can be either software (application, email, or SMS delivery) or hardware …To alter the token policy, go to Authentication->Policies->Token Policies->Manage Existing. Edit the policy to which you want to make a change. Under SecurID PIN Format, Change the Minimum Length to 8 and the Maximum Length to 8. You can also change the policy to require alphanumeric PINs. At the bottom of the page click Save.RSA ID Plus Documentation. RSA SecurID Software Token for Android Downloads. 4 months ago. Originally Published: 2016-11-03. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s).RSA SecurID Access is embedded into Office 365 browser-based authentication flows to provide simple MFA from anywhere and on any device. With RSA SecurID Access you’ll get: Secure and convenient access to Office 365 resources. Authenticator options to fit your user and policy needs. Risk and behavioral analytics to gain identity assurance.RSA SecurID Access is embedded into Office 365 browser-based authentication flows to provide simple MFA from anywhere and on any device. With RSA SecurID Access you’ll get: Secure and convenient access to Office 365 resources. Authenticator options to fit your user and policy needs. Risk and behavioral analytics to gain identity assurance.Configure Company Information and Certificates. Configure settings that affect your entire deployment. These settings include: Configure Secure Sockets Layer (SSL) private keys and certificates to protect the SecurID Access Application Portal. Define a Protected Domain Name for SSO Agent deployments. Disable or enable the following settings:RSA SecurID. RSA SecurID Documentation. RSA SecurID Hardware Token Data Sheet. 4 months ago. Originally Published: 2016-11-09. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s).Dec 16, 2015 · RSA ID Plus Documentation. RSA SecurID Software Token 5.0 for Windows Release Notes. 4 months ago. Originally Published: 2015-12-16. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). Mar 15, 2017 · RSA ID Plus Documentation. RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows. 4 months ago. Originally Published: 2017-03-15. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). Nov 12, 2007 · 7)Check the RSA Authentication Agent is authenticating to the RSA Authentication Manager 7.0 system. In the Windows Control Panel, click RSASecurity Centericon > Configuration tab > Server Environment > click the Server Status button and check the server name and IP address are as expected. Jan 9, 2017 · RSA ID Plus Documentation. RSA SecurID Desktop Token 5.0.1 for Windows Administrator's Guide. 4 months ago. Originally Published: 2017-01-09. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). May 4, 2006 · Select a Web listener to host the web traffic by following these sub-steps: – On the Select Web Listener page, click the Edit button. – Click the Networks tab, and check the boxes for the ... The RSA SecurID Software Token 5.0 for Windows token file is removed every time a user logs off the virtual desktop, thus the token files must be stored in a single database accessed by all users. To create a single database, you must install the desktop application from the msiexec command line, using the SETSINGLEDATABASE property. ...• The Authenticator app is an update to the existing SecurID 4.X app and a replacement for SecurID Authenticate 3.9.x app. macOS users: • Please contact your help desk Administrator to provision the software token for you to import in the Authenticator app. Note: Your company must be a RSA customer to use this app.Sep 4, 2017 · The RSA Authenticate app is a multi-factor authentication option that works in conjunction with the RSA SecurID Access Cloud Authentication Service and provides several options for authentication, including biometrics and FIDO tokens. Neither of the apps support TOTP, and the apps cannot be used without their corresponding RSA servers. RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 3.0, 7.1, 8.xRSA ID Plus Documentation. RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide. 4 months ago. Originally Published: 2021-07-09. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the …Loading. ×Sorry to interrupt. CSS Error The software token profile does not affect authentication, but it does affect token distribution. By default, if these tokens are either lost or damaged or need replacement, they cannot be replaced through the Self-Service Console. RSA recommends that users request a new token when these tokens need to be replaced. Mar 17, 2020 · Import RSA SecurID token seed records to the deployment by browsing to Authentication > SecurID Tokens > Import Tokens Job > Add New. For information about decrypting an RSA SecurID token pack so it can be imported into the Security Console, please read Information on the RSA SecurID protected delivery program and how it will impact the token ... SecurID products are part of the AI-powered RSA Unified Identity Platform. RSA combines automated identity intelligence, authentication, access, governance, and lifecycle to …Issue. When an administrator performs the token resynchronization task for a software token in the RSA Authentication Manager Security Console, it fails with the following message: Token code incorrect. Cause. Running an administrative report shows an administrator has performed the task of software token distribution; however, the …You cannot delete a software token profile that is associated with a distributed token. Procedure. In the Security Console, click Authentication > Software Token Profiles > Manage Existing. Click the software token profile that you want to delete. In the context menu, select Delete. Click OK.RSA Product Set: SecurID Access RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.6 P1. Issue. This article explains how on-demand tokencodes can be delivered both via SMS text messages and e-mail, instead of allowing only one method per user. You configure this feature by running a command …To increase protection of your accounts against fraud, internet scams and other cyber threats, NCB has implemented security technology, RSA SecurID token (security tokens). This solution is a globally recognised security tool used by many banks to protect confidential information and assets. RSA SecurID is used when you are logging into your Office 365 account (or other State web applications) from a personal device or on a non-State network. You must have your iPhone or Hardware Token with you to get an RSA SecurID Token passcode. The RSA SecurID authentication process involves the interaction of three distinct products: RSA SecurID authenticators, also known as tokens, which generate one-time authentication credentials for a user. RSA Authentication Agents, which are installed on client devices and send authentication requests to the Authentication Manager. November 1, 2021. Roughly 13,000 organizations use SecurID to verify that their 30 million users are who they claim to be. SecurID software authenticators work however and …The token time is fast or slow by more than 12 hours compared to the server time. Mobile devices with RSA SecurID software tokens installed typically get very accurate time information from the service provider, while RSA SecurID Software Tokens installed on desktops and laptops get their time from the BIOS, which may be incorrect or drifting.Dec 16, 2015 · RSA ID Plus Documentation. RSA SecurID Software Token 5.0 for Windows Release Notes. 4 months ago. Originally Published: 2015-12-16. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). Dec 4, 2022. RSA SecurID Authenticator 6.1.1 for Windows Administrator's Guide. Aug 24, 2022. RSA SecurID Authenticator 6.1.1 for Windows Release Notes. Aug 19, 2022. RSA SecurID Authenticator 6.0.1 for Windows Release Notes. Jun 29, 2022. RSA SecurID Authenticator 6.x for Windows Provisioning Guide. Jun 29, 2022.May 20, 2021 · RSA kept those seeds on a single, well-protected server, which the company called the “seed warehouse.” They served as a crucial ingredient in one of RSA's core products: SecurID tokens ... You cannot delete a software token profile that is associated with a distributed token. Procedure. In the Security Console, click Authentication > Software Token Profiles > Manage Existing. Click the software token profile that you want to delete. In the context menu, select Delete. Click OK.RSA Product Set: SecurID RSA Product/Service Type: Authentication Manager RSA Version/Condition: 8.x . ... This is useful of the end user has misplaced their token or forgotten to carry their assigned token to their workplace. Tasks. The administrator with the super admin role needs to setup the following on the Authentication Manager …A token policy defines users’ RSA SecurID PIN lifetime and format, and fixed passcode lifetime and format, as well as how a deployment handles users or unauthorized people who enter a series of incorrect passcodes. A passcode is a SecurID PIN + a tokencode. The tokencode is the number displayed on the front of a SecurID token.To increase protection of your accounts against fraud, internet scams and other cyber threats, NCB has implemented security technology, RSA SecurID token (security tokens). This solution is a globally recognised security tool used by many banks to protect confidential information and assets.RSA Release Notes: Cloud Authentication Service and RSA Authenticators. Dec 4, 2023. PDF Documentation. RSA SecurID Access Cloud Authentication Service Planning Guide. Mar 13, 2024. SAML Enablement Guide for Application Developers. Feb 22, 2024. RSA ID Plus Free Trial Playbook. Jun 5, 2023.Dec 28, 2015 · Connect to the RSA Authentication Manager primary server and run the command ./rsautil sync-tokens to generate a report showing token status. Run ./rsautil sync-tokens again to modify tokens to be in proper sync with the server. Resolution. Before running a modify command that will affect the tokens ability to authenticate, please discuss your ... With RSA SecurID software tokens, you’ll never manage or distribute token records again. Our new soft tokens are self-registered, automatically seeded, never expire and support optional fingerprint verification instead of a traditional PIN. Deploy RSA SecurID software tokens across your devices, and make two-factor authentication a convenient ...SecurID. Pricing Overview. SecurID. has 3 pricing edition(s), from $2 to $6.. A free trial of SecurID is also available. Look at different pricing editions below and read more information about the product here to see which one is right for you.If the authentication method is SecurID Token, access Authentication Manager and do the following: Check if the user entered the SecurID PIN and tokencode incorrectly. Check if the user's token is disabled. Check if the user account is locked. Review the SecurID app logs for connectivity and unsuccessful authentication errors.RSA ID Plus Documentation. RSA SecurID Software Token 5.0 for Windows Quick Start. 4 months ago. Originally Published: 2015-12-16. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the …RSA SecurID Software Token 5.0 for Windows Quick Start | RSA Community. RSA ID Plus Documentation. RSA SecurID Software Token 5.0 for …Navigate to Setup > System Settings > RSA SecurID Authentication API. Check the box to Enable Authentication API. Note the values for the Access ID and Access Key. You can change the value for the communication port number to any free port. Add an agent entry in the Security Console: Select Access > Authentication Agents > Add New. …RSA ID Plus Documentation. RSA SecurID Software Token Administrator's Guide. 4 months ago. Originally Published: 2021-06-24. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s).Enable SSO on the My Page portal by accessing the RSA Cloud Administration Console > Access > My Page > Single Sign-On (SSO). Ensure it is enabled and protected by two …If the tokens are assigned to a user on the source deployment, they are imported to the target deployment in an unassigned state. Note: Tokens that are managed in the Cloud Authentication Service, such as Authenticate Tokencode, and SecurID 700 hardware tokens, cannot be exported through the Security Console.Approve, Authenticate SecurID OTP, and Biometrics . The Authenticator 4.2.0 app for iOS and Android helps you access your company's protected resources by providing multifactor authentication with Approve (push notifications), Authenticate SecurID OTP credential, and Biometrics. The app icon looks like this in the app stores:If the RSA SecurID Software Token app has more than one token imported, the interface would look like this when launched, showing RSA Soft Token and Token 1. As mentioned, Token 1 will be active by default. To switch from RSA Soft Token to Token1, tap on Token1. Token1 is now the Active token.The RSA Authenticate app is a multi-factor authentication option that works in conjunction with the RSA SecurID Access Cloud Authentication Service and provides several options for authentication, including biometrics and FIDO tokens. Neither of the apps support TOTP, and the apps cannot be used without their corresponding RSA servers.Resolution. It is technically possible to import the token XML record into different RSA Authentication Manager primary instances; however, it is not recommended for the following reasons: Hardware token seed records existing in multiple Authentication Manager deployments put each Authentication Manager deployment at risk. Each …Fortinet products include the broadest security protection for Cybersecurity, Network Security, Secure Infrastructure, IoT, OT, Endpoint Security, and Cloud Security. Cyber Glossary – a resource for cybersecurity education and information. Use Fortinet’s growing library to learn new concepts evolving in cybersecurity core topics.In the Security Console, click Authentication > SecurID Tokens > Manage Existing. Click the Assigned or Unassigned tab, depending on whether the tokens you want to delete are assigned to a user or are unassigned. Use the search fields to find the token that you want to delete. F rom the Search results, select the checkbox next to the token or ...RSA cannot provide any information about the owner of the token. RSA SecurID tokens are used for computer and network security. Our clients depend on us to keep token data secure, and releasing any information about the client company would violate that trust. Similarly, RSA cannot contact the token’s owner directly to report the …If the RSA SecurID Software Token app has more than one token imported, the interface would look like this when launched, showing RSA Soft Token and Token 1. As mentioned, Token 1 will be active by default. To switch from RSA Soft Token to Token1, tap on Token1. Token1 is now the Active token.This leaves the token in an unassigned state which can be removed using the ‘Delete Token’ action. Example Using Rescind Token & Delete TokenThe following AMBA example un-assigns the token from two end users and then deletes the tokens that were assigned to these two users.Example command used at the command line from the …Distribute the software token assigned to a user. In this example; the software token profile used is for an Android device, the tokencode duration is 60 seconds, the tokencode length is 8 digits, the authentication type is where the PIN is integrated with the tokencode (PINPad-style) and the delivery is Compressed Token Format (CTF).Select a Web listener to host the web traffic by following these sub-steps: – On the Select Web Listener page, click the Edit button. – Click the Networks tab, and check the boxes for the ...If the RSA SecurID Software Token app has more than one token imported, the interface would look like this when launched, showing RSA Soft Token and Token 1. As mentioned, Token 1 will be active by default. To switch from RSA Soft Token to Token1, tap on Token1. Token1 is now the Active token.RSA Authenticator 6.2 for Windows Administrator Guide; RSA MFA Agent 2.3 for Microsoft Windows Installation and Administration Guide; RSA Authentication Agent 7.4 for Microsoft Windows Installation and Administration Guide (English) RSA Announces that RSA SecurID Software Token 4.1.2 for Mac is qualified on Mac OS 10.12 SierraRSA SecurID Suite enables organizations of all sizes to mitigate identity risk and maintain compliance without impeding user productivity. It ensures users have appropriate access and confirms they are who they say they are with a modern, convenient user experience. In addition, RSA SecurID Suite provides unified visibility and control across ...Resolution. There is a method to limit one token per User ID in the Authentication Manager database and an administrator will require command line access with a restart of Authentication Manager services. Before following the instructions below, it would be advisable to have a backup of the Authentication Manager database.Token. SecurID OTP Credential. Add Credential. New User or Upgrading? Get Started with Authenticator App. Register Using My Page. Sign In to Applications. Migrate Credentials …RSA ID Plus; RSA SecurID; RSA Governance & Lifecycle; Downloads. All Downloads; RSA ID Plus Downloads; RSA SecurID Downloads; RSA Governance & Lifecycle Downloads; RSA Ready. Technology Partners; Product Integrations; Education; Support. Customer Support Information; RSA Community Getting Started; Product Life …Enter your User ID so we can email you a link to reset your password.The software token profile does not affect authentication, but it does affect token distribution. By default, if these tokens are either lost or damaged or need replacement, they cannot be replaced through the Self-Service Console. RSA recommends that users request a new token when these tokens need to be replaced.Oct 26, 2010 · How to set a new PIN for RSA SecurID Tokens in RSA Authentication Manager 8.6 or later using NTRadPing Utility Number of Views 58 Users cannot authenticate successfully when the RSA SecurID token is in either Next Tokencode Mode or New PIN Mode when au… Jan 9, 2017 · RSA ID Plus Documentation. RSA SecurID Desktop Token 5.0.1 for Windows Administrator's Guide. 4 months ago. Originally Published: 2017-01-09. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). Dec 16, 2015 · RSA ID Plus Documentation. RSA SecurID Software Token 5.0 for Windows Quick Start. 4 months ago. Originally Published: 2015-12-16. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). Download RSA Authenticator (SecurID) and enjoy it on your iPhone, iPad, iPod touch, or Mac OS X 11.0 or later. With the Authenticator app, you can use either OTP credentials or additional cloud-based MFA for authentication. RSA ID Plus Documentation. RSA SecurID Software Token 5.0.3 for Microsoft Windows Release Notes. 4 months ago. Originally Published: 2021-07-08. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged … Approve, Authenticate SecurID OTP, and Biometrics . The Authenticator 4.2.0 app for iOS and Android helps you access your company's protected resources by providing multifactor authentication with Approve (push notifications), Authenticate SecurID OTP credential, and Biometrics. The app icon looks like this in the app stores: The RSA SecurID Access Cloud Authentication Service Planning Guide, which includes important information about product features, then. "Step 1: Plan" instructions in the appropriate Quick Setup Guide for your initial deployment type (available on the right side of the RSA SecurID Cloud Authentication Service page).RSA SecurID Software Token client for windows 5.x will go out of support in March 2023. What can be the solution for this? RSA SecurID Advisories Lakshmi-Narra March 26, 2024 at 10:52 AM. Number of Views 31 Number of Likes 0 Number of Comments 1. Is there a hotkey/shortcut key, etc. to prompt for the Reserve Password? If not, what …In Online Banking for Business, click the Administration tab and under “Settings” select My Profile. At the bottom of the page, choose Create SecurID PIN. Then Select Set up RSA SecurID and follow the steps provided. Install your RSA SecurID soft token. Step 1: Choose your token. Step 2: Install the RSA SecurID software.RSA strongly recommends that you do not allow users to share the same token. It is a poor security practice as it negates non-repudiation. Allowing the same person with two different Windows Accounts to use the same token with either account does not negate non-repudiation and therefore that use case is legitimate and the reason this …RSA ID Plus Documentation. RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide. 4 months ago. Originally Published: 2021-07-09. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the …The Self-Service Console is a web-based interface that you configure to provide a variety of services to Authentication Manager users. RSA Self-Service includes the following components: Self-Service. A configurable console where users can manage many day-to-day tasks related to authentication, token, and user accounts without calling the Help ...RSA Security. 3.5 star. 16.5K reviews. 5M+. Downloads. Everyone. info. About this app. arrow_forward. With the Authenticator …Enable SSO on the My Page portal by accessing the RSA Cloud Administration Console > Access > My Page > Single Sign-On (SSO). Ensure it is enabled and protected by two …
RSA Release Notes: Cloud Authentication Service and RSA Authenticators. Dec 4, 2023. PDF Documentation. RSA SecurID Access Cloud Authentication Service Planning Guide. Mar 13, 2024. SAML Enablement Guide for Application Developers. Feb 22, 2024. RSA ID Plus Free Trial Playbook. Jun 5, 2023.. Autotrek
Oct 8, 2023. RSA Authenticator 4.3 for iOS and Android Release Notes. Oct 8, 2023. RSA SecurID Authenticator 4.2 for iOS and Android Quick Start Guide (German) Jan 30, 2023. RSA SecurID Authenticator 4.2 for iOS and Android Quick Start Guide (Portuguese) Jan 30, 2023. RSA SecurID Authenticator 4.2 for iOS and Android Quick Start Guide (Chinese ...Oct 15, 2001 · RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows; RSA Authentication Manager 8.6 Pre-Upgrade Check Tool Readme; Cloud Authentication Service Overview; Evaluating Assurance Levels and Primary Authentication Status to Return Authentication Methods In Online Banking for Business, click the Administration tab and under “Settings” select My Profile. At the bottom of the page, choose Create SecurID PIN. Then Select Set up RSA SecurID and follow the steps provided. Install your RSA SecurID soft token. Step 1: Choose your token. Step 2: Install the RSA SecurID software.RSA SecurID. RSA SecurID Documentation. RSA SecurID Hardware Token Data Sheet. 4 months ago. Originally Published: 2016-11-09. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s).RSA cannot provide any information about the owner of the token. RSA SecurID tokens are used for computer and network security. Our clients depend on us to keep token data secure, and releasing any information about the client company would violate that trust. Similarly, RSA cannot contact the token’s owner directly to report the …Oct 8, 2023. RSA Authenticator 4.3 for iOS and Android Release Notes. Oct 8, 2023. RSA SecurID Authenticator 4.2 for iOS and Android Quick Start Guide (German) Jan 30, 2023. RSA SecurID Authenticator 4.2 for iOS and Android Quick Start Guide (Portuguese) Jan 30, 2023. RSA SecurID Authenticator 4.2 for iOS and Android Quick Start Guide (Chinese ...SecurID Pricing Overview. SecurID has 3 pricing edition (s), from $2 to $6. A free trial of SecurID is also available. Look at different pricing editions below and read more …Operationalize your investment and speed your time to value for ID Plus, SecurID, and RSA Governance & Lifecycle. Resources include 24/7 tech support from a world-class team, personalized support, and peer-to-peer knowledge sharing. ... Software token or soft token—a token that exists as a software app on a smartphone or other …In order to copy the PIN from the token being replaced to the replacement token, Login to the Security Console; Click Authentication > SecurID Tokens > Manage Existing. Use the search fields to find the tokens that you want to replace. Select the checkbox for the tokens that you want to replace. From the Action menu, click Replace SecurID ...RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows | RSA Community. RSA ID Plus. RSA ID Plus Documentation. RSA SecurID Software Token …Os produtos SecurID fazem parte da Plataforma de Identidade Unificada da RSA, alimentada por IA. A RSA combina inteligência de identidade automatizada, autenticação, acesso, governança e ciclo de vida para proteger as lacunas e pontos cegos que resultam da combinação de várias soluções pontuais.Apr 12, 2010 · In order to copy the PIN from the token being replaced to the replacement token, Login to the Security Console; Click Authentication > SecurID Tokens > Manage Existing. Use the search fields to find the tokens that you want to replace. Select the checkbox for the tokens that you want to replace. From the Action menu, click Replace SecurID ... Oct 15, 2001 · RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows; RSA Authentication Manager 8.6 Pre-Upgrade Check Tool Readme; Cloud Authentication Service Overview; Evaluating Assurance Levels and Primary Authentication Status to Return Authentication Methods List of tokens. Click Authentication > SecurID Tokens > Manage Existing. On the Assigned tab, use the search fields to find software tokens. From the search results, do the following: Click one software token that you want to extend. From the context menu, click Extend SecurID Token Lifetime. Or. Click more than one software tokens that you ... Mar 15, 2017 · RSA ID Plus Documentation. RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows. 4 months ago. Originally Published: 2017-03-15. Click on the link or button below to download the PDF document. Attachments. If the attachment does not open when clicked, please refresh the page and try again. You must be logged into view the file (s). .